Being good at the work is only the beginning.
Being good at your work can put you in a position to lead. Once you’re there, the responsibility gets broader. You have to help other people become good at the work, too.
That sounds simple until you’re under pressure. You can see the answer. You know how you would handle it. Taking over might feel like the fastest way forward.
Ask what the person needs.
Before stepping in, I want to understand what is actually missing. Is the goal unclear? Does the person need context, a skill, access to someone, or simply a chance to work through the problem?
Those are different needs. They call for different kinds of support.
Clear expectations and useful feedback give people something they can act on. Telling someone to “take ownership” is much less helpful if the decisions still have to run through someone else.
Make the reasoning visible.
When I teach, giving the answer is rarely enough. Students need to understand how to approach the question and how to evaluate what they find.
The same idea matters at work. Explaining the reasoning behind a decision helps someone handle the next situation with more confidence. Asking them to walk through their thinking can also reveal something I missed.
Leave room for growth.
Supporting someone doesn’t mean removing every difficult moment. It means making sure they have enough clarity, trust, and help to keep moving.
There will be times to step in directly. There should also be times to coach, ask a question, or let someone take the next step themselves.
I want my leadership to make the team more capable over time. That includes being willing to learn from the people I’m trying to support.
Have a different perspective? I’d enjoy hearing it.
Continue the conversation